Privacy Policy

We're committed to protecting your privacy and being transparent about how we handle your data.

Last updated: January 2025

Quick Summary

  • ✅ We only collect your email address for our newsletter
  • ✅ We never sell or share your data with third parties
  • ✅ You can unsubscribe anytime with one click
  • ✅ We use industry-standard security measures
  • ✅ We're based in the EU and follow GDPR rules

What Information We Collect

Information You Provide:

  • Email Address: When you subscribe to our newsletter, we collect your email address to send you our weekly Benidorm insider tips.
  • Optional Information: If you contact us directly, we may collect your name and any other information you choose to provide.

Information We Automatically Collect:

  • Website Analytics: We use Google Analytics to understand how visitors use our site (pages visited, time spent, general location).
  • Technical Information: Browser type, device type, IP address (anonymized), and referring website.

How We Use Your Information

We use your information for the following purposes:

  • Newsletter Delivery: To send you our weekly Benidorm insider tips, bar guides, and travel advice.
  • Website Improvement: To understand how our website is used and improve the user experience.
  • Customer Support: To respond to your questions or concerns if you contact us.
  • Legal Compliance: To comply with applicable laws and regulations.

How We Share Your Information

We DO NOT sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information in these limited circumstances:

  • Service Providers: We use Kit (ConvertKit) to manage our newsletter. They only have access to your email address and are bound by strict privacy agreements.
  • Legal Requirements: If required by law, court order, or government regulation.
  • Business Transfer: In the unlikely event we sell our business, your information may be transferred to the new owner (you would be notified).

Data Security

We take data security seriously and implement industry-standard measures:

  • SSL encryption for all data transmission
  • Secure hosting with Vercel (SOC 2 compliant)
  • Regular security updates and monitoring
  • Limited access to personal data (only authorized team members)
  • Regular backups with encryption

Your Rights (GDPR)

Under GDPR and other privacy laws, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Unsubscribe from our newsletter at any time

To exercise any of these rights, email us at privacy@costanavigator.com

Cookies and Tracking

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Google Analytics to understand website usage (anonymized)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings.

International Data Transfers

Our website is hosted by Vercel (US) and our newsletter service is provided by Kit (US). Both companies have appropriate safeguards in place for international data transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Privacy Shield certification (where applicable)
  • GDPR compliance measures

Data Retention

We retain your data for the following periods:

  • Newsletter Subscribers: Until you unsubscribe or request deletion
  • Website Analytics: 26 months (Google Analytics default)
  • Contact Inquiries: 3 years for customer service purposes

Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending an email notification to newsletter subscribers (for significant changes)

Contact Us

If you have any questions about this privacy policy or our data practices, contact us: